Design Tools & Output Technologies - JDE1 (MOSC)

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Best Practice for Sending Reminders for Active Workflow Processes in F98860

in Design Tools & Output Technologies - JDE1 (MOSC) 1 commentAnswered

We need to send automated reminders for active approval workflows in JDE EnterpriseOne without modifying the existing workflow
The requirement is to calculate an approval deadline from the workflow Start Date/Time F98860 , send a reminder before the deadline, and continue sending reminders while the workflow remains Active. Reminders must stop when the status changes from 01.

Does EnterpriseOne provide standard workflow reminder or escalation functionality for this scenario?
Is directly querying F98860 supported and recommended?
Is there a standard Business View, API, or service that should be used instead?

Would Oracle recommend Orchestration, UBE, or another standard approach?

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