Open Enrollment banner still shows original end date after extension
Hi everyone,
We are using PeopleSoft HCM 9.2, PUM 44, with PeopleTools 8.61.
We extended the Enrollment End Date by six days on the Open Enrollment Definition page under Self-Service Configuration. Employees can enter elections during the extended period, but the Open Enrollment page still displays the original banner:
Enrollment Period 9/30/2026 – 10/31/2026
The issue appears to be limited to the displayed date.
Where does this banner retrieve its enrollment dates? Is there a separate configuration, text definition, or refresh process required to update it after extending the enrollment period?
Has anyone encountered this issue? Any guidance on the relevant record, field, or PeopleCode would be appreciated.