Order Management - EBS (MOSC)

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Kit level item not closed

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  • chandra-2007043
    chandra-2007043 Posts: 448 Bronze Badge
    edited Dec 29, 2009 12:02AM
     Hi,

    Check the work flow status details for  kit line see which activty is stuck? - Please run the workflow background program and see if gets progresses.

    There can be few different reasons, firstly i would suggest to look at the data entered on the sales orders - can you clarify is that worked earlier or specific parts you have this problem ?

    Thanks  - Chandra.

    --- Hope this question would be moved to discussions.....

  • Km-Oracle
    Km-Oracle Posts: 1,862 Gold Trophy
    edited Dec 28, 2009 1:49PM
     Hi,
    You said the line status is Picked. If that is the case, you would need to ship confirm the line to progress the line further.Can you please confirm if the item in question is a shippable item? . Also can you please let us know what activities you have performed on this kit line?

    Also we would kindly request that you click on the "Start New Discussion" link for asking a question or posting an issue instead of "create a new document" link

    Regards, Krishna

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