Cancelling old or stale task when the GUI does not respond
user12710547
Posts: 1 Newbie
Comments
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Remember one thing: failing over the pilot is not a universal cure for issues--nor a particularly reliable one unless the event log, existing callhome logs and alerts are checked to make sure it is a good idea, or will even work.
Sometimes a pilot failover is appropriate. Much of the time it is not. It should not be done without knowing exactly why the system is in the condition it is in.
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Remember one thing: failing over the pilot is not a universal cure for issues--nor a particularly reliable one unless the event log, existing callhome logs and alerts are checked to make sure it is a good idea, or will even work.
Never fail over a pilot without strict instructions from engineering to do so. Some tasks are persisted through pilot reboots and others will cause the system to not reboot at all.Sometimes a pilot failover is appropriate. Much of the time it is not. It should not be done without knowing exactly why the system is in the condition it is in.
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