payment: invoices ready for payment not found
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Please post queries under "Discussions".0
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Please post queries under "Discussions".
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Hi,
just to ask upon payment and I am going to select invoices for payment, why I can't see those invoices which are already validated, approved to be pay? and how can i solve this?
thanks
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Hi @User_F2LUI ,
I see you are new to the forum -- welcome to the community!
Has this ever worked? It is happening for specific supplier?
Maybe there is a missing setup.
Kind Regards,
Alexandru.
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What setup issue?
The system not newly implemented, itis implemented more than 7 years and this particular issue found with few invoices only on the specific customer.
I also compare the not found invoices with other founding invoice cases.
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Hi @User_F2LUI ,
You may run the Master GDF for invoice_id with the issue in order to see any possible data corruptions:
R12:AP: Master GDF Diagnostic (MGD) Analyzer To Validate Data Related To Invoices, Payments, Accounting, Suppliers And EBTax (Doc ID 1360390.1)
In case of data corruptions are found, I would recommend to open a Service Request.
Kind Regards,
Alexandru.
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Thank you for the update, i will check the data validations.
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Hi User_F2LUI,
Please update the status on this thread, please let us know the status of the invoice now.
Thank you,
Veronica
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Hi,
Pleae refer to:R12: AP/IBY: Detailed Troubleshooting Guide for AUTOSELECT Issues: When PPR Does Not Select Expected Invoices (Doc ID 952763.1)
Thank you,
Claudia
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Hi @User_F2LUI,
For the invoice not getting selected, you can run and review the output of:
R12: AP: Oracle Payables (SQLAP): Invoice Selection Activity Test (Doc ID 1551297.1)
Regards
George
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