Payables and Cash Management - EBS (MOSC)

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payment: invoices ready for payment not found

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  • Nip-Oracle
    Nip-Oracle Posts: 757 Gold Badge
    Please post queries under "Discussions".
  • Nip-Oracle
    Nip-Oracle Posts: 757 Gold Badge
    Please post queries under "Discussions".
    "Documents" is for sharing knowledge.
  • User_F2LUI
    User_F2LUI Posts: 6 Newbie

    Hi,

    just to ask upon payment and I am going to select invoices for payment, why I can't see those invoices which are already validated, approved to be pay? and how can i solve this?

    thanks

  • Alex Barbu-Oracle
    Alex Barbu-Oracle Posts: 2,448 Gold Crown - Community Leader

    Hi @User_F2LUI ,

    I see you are new to the forum -- welcome to the community!

    Has this ever worked? It is happening for specific supplier?

    Maybe there is a missing setup.

    Kind Regards,

    Alexandru.

  • User_F2LUI
    User_F2LUI Posts: 6 Newbie

    What setup issue?

    The system not newly implemented, itis implemented more than 7 years and this particular issue found with few invoices only on the specific customer.

    I also compare the not found invoices with other founding invoice cases.

  • Alex Barbu-Oracle
    Alex Barbu-Oracle Posts: 2,448 Gold Crown - Community Leader

    Hi @User_F2LUI ,

    You may run the Master GDF for invoice_id with the issue in order to see any possible data corruptions:

    R12:AP: Master GDF Diagnostic (MGD) Analyzer To Validate Data Related To Invoices, Payments, Accounting, Suppliers And EBTax (Doc ID 1360390.1)

    In case of data corruptions are found, I would recommend to open a Service Request.

    Kind Regards,

    Alexandru.

  • User_F2LUI
    User_F2LUI Posts: 6 Newbie

    Thank you for the update, i will check the data validations.

  • Veronica Racoviteanu-Oracle
    Veronica Racoviteanu-Oracle Posts: 532 Silver Trophy - Community Leader

    Hi User_F2LUI,

    Please update the status on this thread, please let us know the status of the invoice now.

    Thank you,

    Veronica

  • ClaudiaS-Oracle
    ClaudiaS-Oracle Posts: 36 Silver Badge - Community Leader

    Hi,

    Pleae refer to:R12: AP/IBY: Detailed Troubleshooting Guide for AUTOSELECT Issues: When PPR Does Not Select Expected Invoices (Doc ID 952763.1)

    Thank you,

    Claudia

  • George-Oracle
    George-Oracle Posts: 534 Silver Trophy

    Hi @User_F2LUI,

    For the invoice not getting selected, you can run and review the output of:

    R12: AP: Oracle Payables (SQLAP): Invoice Selection Activity Test (Doc ID 1551297.1)

    Regards

    George

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