Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Why the workflow action script cannot finish
Hello NetSuite Guru team,
I implemented a workflow action script to update the values of fields after the sales record submits.
At the end of my workflow script, I return the script to 'true'. However, when I open the log of the workflow in the System Information of the sales record, I can see my workflow return true, but some records do not show my workflow to finish, some workflows show 'finish'.
If the workflow do not show 'finish', the value of the field in the sales order cannot be saved.
Could you please let me know why the workflow cannot finish though the script returns true?
0