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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Action Required: Change Your 2FA Setup to Use an Authenticator App
This notice is intended for accounts with users who are using SMS to receive verification codes for two-factor authentication (2FA) access to NetSuite. These users have a Chinese phone number (the phone number begins with country code 86).
2FA by SMS is not supported for phone numbers beginning with country code 86. Your users must change their 2FA preferences to use an authenticator app as their primary method for receiving verification codes. The authenticator app must support the OATH TOTP standard.
As of June 20, 2021, 2FA by SMS will stop working, for phone numbers that begin with the country code 86. Your users may encounter difficulties when attempting to log in to NetSuite with a role that requires 2FA.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.