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Urgent: Locked out of NetSuite – 2FA Verification Code and Backup Codes not working
Hi NetSuite Gurus, I am posting this to request assistance with a Two-Factor Authentication (2FA) login issue. I am currently unable to access my account. Problem Summary: The Issue: I keep receiving the error message: "Incorrect or Expired Verification Code" when entering the 6-digit code from my Authenticator App.…
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How to find what users are using SMS for 2FA
SMS Support is going away. We need to make sure all 2FA users who are using SMS get access to an authenticator app. I can't find any indication on who these users are on their Employee record or systems notes. How do we identify the users who will experience this interruption?
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What to do after Resetting MFA to Authenticator App?
Hi, Since NS will no longer be supporting the MFA SMS/Voice Call authenticator, I would like to ask a question. Currently in our organization, we do not use MFA for users, HOWEVER as a sys admin, I am required from time to time to use the out of the box authentication via SMS/Voice cal. I understand from the different…
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Reminder: Change Your 2FA Setup to Use an Authenticator App
This notification is intended for users who are using SMS to receive verification codes for two-factor authentication (2FA) access to NetSuite. These users have a Chinese phone number (the phone number begins with country code 86). 2FA by SMS is not supported for phone numbers beginning with country code 86. Your users…
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Action Required: Change Your 2FA Setup to Use an Authenticator App
This notice is intended for accounts with users who are using SMS to receive verification codes for two-factor authentication (2FA) access to NetSuite. These users have a Chinese phone number (the phone number begins with country code 86). 2FA by SMS is not supported for phone numbers beginning with country code 86. Your…