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What to do after Resetting MFA to Authenticator App?

edited Jun 2, 2025 2:33PM in Ask A Guru 3 comments

Hi,

Since NS will no longer be supporting the MFA SMS/Voice Call authenticator, I would like to ask a question.


Currently in our organization, we do not use MFA for users, HOWEVER as a sys admin, I am required from time to time to use the out of the box authentication via SMS/Voice cal.


I understand from the different articles that I have read that this method could be alternated to using an App (e.g Google which I have installed on my phone), but, I was unable to find how this could be modified and only found the preliminary set up however, I am past that stage of set up.

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