Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Question of the week! You only have until tomorrow, July 25, 2024, 2PM ET to comment your answers and earn rewards! Click here for more details.
Community Poll: What sort of content would you like to see more of?
Get ready to take on exciting new challenges and become the next SuiteMaster of the Month!

SCA 2021 - 20 minute timeout

edited Aug 12, 2021 11:03PM in Ask A Guru 2 comments


SCA 2021 has a predefined 20 minute timeout for shoppers who are logged in.

SuiteAnswers Article 77574

The challenge is we are a b2b company where the customer will spend greater than 20 minutes building an order.

The invalidation is not graceful meaning NetSuite does not prompt the user "Hey, you've not used in 20 minutes; click this button or we will log you out". It does nothing until the user tried to click something at which point either errors are posted or the user is forced back to the login page.

Two questions:

1) Does anyone have a method to make the process graceful?


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


Community Whiz

Quarter 3 (Jul-Sep 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders