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SCS/SCA > Checkout > Billing Page > Blank Screen
You may come across a situation where, during the checkout process, a shopper experiences a failure at the billing step, resulting in a blank screen or page being displayed. To address this issue, please complete the following steps: Navigate to Setup > Accounting > Payment Processing Profiles > New Install and Configure…
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SCS/SCA/SiteBuilder > Reports > Shoppers' Login > Display IP address
To enhance your site's security, you may occasionally need to monitor the IP addresses associated with customer logins. This allows you to identify suspicious patterns or unauthorized access attempts. Follow these steps to view shopper IP logs: In NetSuite UI, go to Setup > Users/Roles > View Login Audit Trail Set Use…
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SCA - How do I block a customer from a particular Commerce Category?
On our webstore, one of our customers wants to block its users from seeing the Personal Protective Equipment Commerce Category as they have a deal already with another supplier for PPE. Is there a way I can block this particular Commerce Category from the customer? Commerce categories are only set to display in the website…
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SCA Item Images Appearing Negative/Inverted
Hi ya, see the attached picture. Some of the images in my webstore are showing up Negative/Inverted even though they appear fine in the file cabinet. The images were moved around recently in their folders, but they have not directly been edited in any way otherwise. This was working until yesterday when I performed a check…
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You must choose a payment option.
Good Afternoon, Since the 2025.2 update we can't pay an invoice on SCA, we are just getting "You must choose a payment option.", even though one is selected. Have checked our payment processing profile and nothing has changed so don't think this is an issue?
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SuiteCommerce Advanced Customer Input Forms
Is there a "standard" method within SCA to create and modify Forms to submit requests or feedback vs building a customized extension
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How do I get strikethrough pricing to appear for Matrix Item Parent on Webstore (SCA) Search/Browse?
Hi all, On my webstore, I have strikethrough pricing enabled so that items will demonstrate the discount the customer is receiving if their price is not the default level price. However, with the example below the left item is a matrix item, the right is not. All matrix items are not displaying the discount on the search,…
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SCA Extension Development - What is my local URL?
I'm working on learning to make an Extension for Suite Commerce Advanced and am having trouble testing my work on a local environment. Going off of this tutorial and further to that this Test an Extension on a Local Server guide. I believe my environment is all set up correctly, I am using the development files found in my…
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New to NetSuite | Difference between Site Builder and SuiteCommerce Advanced
Site Builder webstore can be customized using HTML, and with the Advanced Site Customization feature, users can also modify pre-existing NetSuite Site Themes, create unique themes, and utilize NetSuite's Web Site Tags. Site Builder is a legacy ecommerce solution in NetSuite that has access to the SSP application platform…
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Action Required: Configuration Changes for Custom Records
This notice applies to customers who have an old version of SuiteCommerce Advanced (SCA) or SiteBuilder Extensions (SBE) installed in your account. If you are actively using the following implementations, changes to the behavior of custom records can affect the functionality of your website: SCA, SBE, or SBE Premium –…