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NSC | CSV-UTF8 separator in the output is semicolon and not comma

edited Jun 2, 2025 2:26PM in Accounting / ERP

Not all the countries will be facing this issue, it depends on which version of Office you use.


By uploading a Bank Statement via CSV Plugin Implementation, you might face the error regarding the wrong coding, although you save CSV file as a CSV UTF-8 (Comma delimited).


The reason why this is caused is by your settings in Excel file and in a System you use.

The following settings are done in a Format Profile used for the CSV import:

  • Navigate to Setup > Accounting > Financial Institution List
  • Select the one used for CSV import
  • Navigate to Format Profile: Configuration tab

Katerina Winklerova

Basic Accounting/ OTC/PTP Guru

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