Incorrect Exchange Rates for the currency pair Singapore Dollar to South Korean Won
This notice applies to customers who have enabled the Currency Exchange Rate feature in your NetSuite account, and you have configured your account to receive exchange rates from HSBC, one of our data providers.
Due to an issue with HSBC between October 1, 2021 – January 7, 2022, your NetSuite account received incorrect exchange rates for the currency pair Singapore Dollar to South Korean Won.
We suggest checking your transactions, consolidated exchange rates (if applicable), and any other processes you have in place that use and rely on these exchange rates between October 1, 2021 – January 7, 2022, to ensure their accuracy.
If you find any inaccuracies and would like Oracle NetSuite to fix the incorrect exchange rates, please contact NetSuite Customer Support.
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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