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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

Incorrect Exchange Rates for the currency pair Singapore Dollar to South Korean Won

in Announcements

This notice applies to customers who have enabled the Currency Exchange Rate feature in your NetSuite account, and you have configured your account to receive exchange rates from HSBC, one of our data providers.

Due to an issue with HSBC between October 1, 2021 – January 7, 2022, your NetSuite account received incorrect exchange rates for the currency pair Singapore Dollar to South Korean Won.

We suggest checking your transactions, consolidated exchange rates (if applicable), and any other processes you have in place that use and rely on these exchange rates between October 1, 2021 – January 7, 2022, to ensure their accuracy.

If you find any inaccuracies and would like Oracle NetSuite to fix the incorrect exchange rates, please contact NetSuite Customer Support.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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