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Tax missed in Return Authorization

edited Feb 10, 2022 1:32AM in Ask A Guru 6 comments


I clicked the Authorize Return button in a sale order to create a Return Authorization, problem is:

There's tax in the sales order, however, tax is missed in Return Authorization, and if we clicked the Refund button in this Return Authorization, tax also will be missed. However, we need full refund. Is there anyway to fix it rather than manually adding the tax?

Thanks in advance!

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