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customer item pricing versus order price

edited Mar 30, 2022 6:30PM in Ask A Guru 8 comments

Is there a simple way to build a search to compare item rate price on a sales order to the customer's item pricing when the order price is below the customer price? I am getting weird results on my saved search as if the system can't identify the customer item price for the ordered item. For the part number ST8742, it's giving me multiple results for the Item Pricing Unit Price field when there should only be one result. The prices don't exist for that item but for other items for that customer.

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