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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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NetSuite Admin Tips: Electronic Bank Payments > TypeError: Cannot read property "0" from null

edited Oct 20, 2022 10:05PM in NetSuite Admin Corner

Most of the users that just recently set up their Electronic Bank Payments encounter this TypeError: Cannot read property "0" from null (2663_common_lib.js#707). This is due to no email templates selected on the Electronic Payment Preferences.

To resolve this, follow the instructions below:

1. Go to Payments > Setup > Electronic Payment Preferences

2. Click Edit

3. Under the General Preferences tab, select and populate Vendor and Customer Email Templates

4. Click Save

Hope you found this useful! Have you encountered a similar scenario like this one? Let us know by commenting below. 😊

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