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Best Practice for Sales Orders Approval?

edited May 18, 2022 1:15AM in Ask A Guru 3 comments

We are using the suite flow that we customized for our Sales Orders.

But, this time I found that some users using the "Approve Sales Orders" page.

(They select multiple SOs and press "Submit".)

This operation starts the default NS Approval Routing, not the suite flow.

We have the suite flow with multiple steps, so this operation skips all steps and approves the SO once, this is not the correct flow for our approval route.

Now we are thinking if there is a solution for this kind of discrepancy, for example, removing or inactivating the "Submit" button.

Removing access to the "Approve Sales Orders" page is not what we are gonna choose, because it's unfriendly for our approvers.

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