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NSC | Creating a New Record Using the New Form Reverts to Another Form When Saving
Scenario
The issue is that when a user creates a new record and uses the Custom Form drop down to select the "New Form", it reverts to the "Old Form" after saving it.
Solution
Edit the Custom New Form and enable the Store Form with Record checkbox. This way it will ensure that which ever form is selected when the record is created or edited, it would still stick to use that form.
Store Form with Record is an option available for custom entry and some custom transaction forms. The option indicates whether a reference to the form should be stored with each record created by it. When enabled, you see the referenced form, rather than your preferred form, when you view or edit a related record. This option is enabled by default for custom transaction forms.
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Michelle Jabanes | NetSuite Support Community Administrator