Discussions
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
NSC | Saved Search Emails Are Being Duplicated After Creating a Workflow
Scenario
The saved search was set to generate an email based on the Criteria of the search. The duplicate email started after adding the search to a workflow.
Solution
The workflow triggers the After Record Submit actions, then saves the record again. This causes emails to get sent out again.
Edit your workflow and check the Trigger Type if it is set to After Record Submit. Changing the trigger to Before Record Submit will solve the duplicate email issue.
The Before Record Submit trigger is a server trigger and executes after a user clicks Save on a record, but before NetSuite saves the data to the database. Actions and transition set to execute on Before Record Submit execute on the NetSuite server, before the record data is ‘submitted’ to the database. You may refer to
🌟Q2 2026 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
_______________________________________________________________________________
Michelle Jabanes | NetSuite Support Community Administrator