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Item Fulfillment > Double Shipping Costs

edited Sep 5, 2022 4:54PM in Ask A Guru 3 comments

Hi team,

Our process includes creating two Item Fulfillments for separate items to be shipped. Thus creating two Dispatches (Item Fulfillments) for one Sales Order. We noticed that after we Invoiced this Sales Order, the shipping cost is doubled on the Invoice. We do not want that as we shipped those items together and we don't want to charge additional cost to our customers.

Is there any way we can prevent the doubling of Shipping Cost?

Thank you so much!


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