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Customer Part Number - Quotation

edited Sep 5, 2022 4:45PM in Ask A Guru 2 comments

We're using the Customer Part Numbers from Bundle 47193

When you type in the Customer Part Number, it automaticly fills in the Item fields. This is working as intended.

Note that in the screenshot below the label is renamed to "Customer Number" but behind the scenes it's Customer Part Numer

Sales Order:

Now, when i'm looking at a New Quotation, there is also a field for Customer Part Number. But if I fill that one, it only automaticly fills in the Customer Item Number, but not the acual item. Item Number & Description fields stay empty.


I've checked the help center and there it only specifies the Sales Orders and Invoices, but nothing about Quotations.

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