Ask A Guru

esabis

I really hope this is easy.

We have our Engineering Manager taking a 10 day vacation. We would like someone else to approve his subordinate's timesheets while he is gone. How hard can it be, right?

There is a simple guideline in the Help Center

Delegating Approval

You can delegate your approval to another employee within your subsidiary indefinitely or for a period of time, specified by start and end dates.

• If you are a supervisor, records requiring your approval are routed to your delegate when employee hierarchy is specified in the approval rule.
• If you are selected as approver of a specific approver type, records requiring your approval are routed to your delegate when the approval rule deployed uses a custom approval chain.
• Journal Entry, Sales Order, Vendor Bill, Expense, and Purchase Approvers can also delegate approval authority.

When you delegate approval, your approval limits apply.

To delegate approval:

1. Got to Lists > Employees > Employees.
2. Click Edit next to your name in the Employees list.
3. Click the Human Resources tab.
4. Click the Approval Delegation subtab.
5. Check the Delegate Approval box.
6. In the Delegate To field, select the employee you want to delegate your approval to.
7. Select start and end dates. Do not select a date range if you want your delegate to approve on your behalf indefinitely.
8. Note that the approval delegation date range you set is validated according to the time zone setting in your account’s Company general preferences.
9. Click Save.

You can return to your record anytime to change your approval delegation details.

Note Email notification is sent to both approver and delegate approver. For more information, see Email Notifications for SuiteApprovals. 

To delegate approval using your Employee Center role:

1. Log in to NetSuite using your Employee Center role.
2. Under My Information, click Approval Delegation.
3. In the Delegate To field, select the employee you want to delegate your approval to.
4. Select start and end dates. Do not select a date range if you want your delegate to approve on your behalf indefinitely.
5. Note that the approval delegation date range you set is validated according to the time zone setting in your account’s Company general preferences.
6. Click Save.

Using the Admin role, I can setup Delegation Approval. However, using the Employee Center role, the Delegate Approval link returns this error "You do not have Privileges to this page".

That error struck me as odd because error messages typically return "You do not have PERMISSIONS..." Which means that maybe it is not a permission issue? Nonetheless, I reviewed all of the permissions for this role. Unfortunately, I did not find any permissions that might be the cause. We had 3 employees try the same link with the same result.

We do not have SuitePeople. We do not do any fancy scripting.

I've searched the Help Center, SuiteAnswers, the Oracle Community and Bing, with no success.

I'm really hoping that I am missing something simple.

Thank you