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Why are Commissions not eligible on Collections paid via Gift Certificate?

edited Nov 8, 2022 5:24PM in Accounting / ERP 3 comments

Has anyone noticed that you have commissions being hung up on collections where the invoice is paid by GC?

I am not 100% sure this is the case, but it seems like it, and I can't find anything talking about it.

I assume that since the GC isn't a CASH collection, it isn't considering that amount to be eligible.

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