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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Why are Commissions not eligible on Collections paid via Gift Certificate?
Has anyone noticed that you have commissions being hung up on collections where the invoice is paid by GC?
I am not 100% sure this is the case, but it seems like it, and I can't find anything talking about it.
I assume that since the GC isn't a CASH collection, it isn't considering that amount to be eligible.