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Gift Card Custom Amount
Hello there, My marketing team has an in-bound request around creating a new type of Gift Card that will be a custom amount. Our stack looks like Celigo: Integrator Shopify: Storefront The way this is currently set up is: Online customer purchases a custom value gift card for $165. Shopify uses the $200 Gift Card sku, and…
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Paying an Invoice with a Gift Cert
Hi, I see that I can add a GC under the billing tab in either the sales order or the invoice when editing. However, what if the customer has been invoiced, the period closed and now the customer wants to use their GC as payment? There doesn't seem to be an option under accept payment, and we can't edit the invoice in a…
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How to recognise revenue on gift certificates
I have a gift certificate in NetSuite, which I would like to recognise the revenue on. However, when I click the "recognise revenue" button I keep getting a notice (see attached) that the account in inactive, and that I need to correct the import file and resubmit. What do I need to do/set up to be able to recognise the…
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CSV Import to create Gift Certificate Items
We offer our customer options on gift card artwork and each season we offer new seasonal artwork on our gift cards. We need to create them as new items in NetSuite for the customer to order. We have been creating them manually (totally sucks). Is it possible to use a csv import to create the gift certificate item? I have…
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How to create multiple Gift Certificate Auth Codes?
We have gift certificate items and use the Auth Code generation method of "Add on Item". How do I add more than 1 at a time? I don't see any option under CSV Imports. I have Administrator Credentials so permissions isn't the problem. I have tried several searches both in Suite Answers and Google and have not been able to…
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Why are Commissions not eligible on Collections paid via Gift Certificate?
Has anyone noticed that you have commissions being hung up on collections where the invoice is paid by GC? I am not 100% sure this is the case, but it seems like it, and I can't find anything talking about it. I assume that since the GC isn't a CASH collection, it isn't considering that amount to be eligible.
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Gift Certificate amount changes when SO created to Invoice Issued..
Entered SO for items. Tax and Shipping calculated. Gift Certificate applied and order nets to 0.00. When you bill the SO the order is NOW showing less the tax line on the screen. The Gift Certificate amount is NOW less the tax amount. When you save the bill and it is invoiced, there is NOW an open balance on the order for…
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Edit Gift Certificate Email Message
Hello! I am trying to modify the verbiage in the email our customers receive when they order a Gift Card/Gift Certificate from us. This is not coming from the web. This is the email that comes from the Invoice in NetSuite. I create/approve the Sales Order via a phone call from the customer. The Sales Order then invoices…
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NSC | Display Gift Certificate with Certain Condition on Printout
The standard behavior of the Gift Certificate is to show 0.00 on Edit mode and blank on View Mode. While this is the standard way, customer wants to be able to print the 0.00 on the PDF Layout. Currently, they are using an Advanced PDF/HTML Template. 1. Navigate to Customization > Forms > Advanced PDF/HTML Templates 2.…