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Gift Certificate amount changes when SO created to Invoice Issued..

edited Apr 29, 2021 7:54AM in Web Site / E-Commerce 11 comments

Entered SO for items. Tax and Shipping calculated. Gift Certificate applied and order nets to 0.00. When you bill the SO the order is NOW showing less the tax line on the screen. The Gift Certificate amount is NOW less the tax amount.

When you save the bill and it is invoiced, there is NOW an open balance on the order for the Sales Tax.

Do you really have to manually go in and adjust the gift certificate on the order to include tax to settle the invoice amount?

Why is this happening??

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