Discussions
SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other. Register now!
Now, you can stay up-to-date with the latest discussions, helpful tips, and important announcements, all delivered straight to your inbox. Whether you’re looking to catch up on what you missed or just want a quick overview, our email digest has you covered. To learn more and to subscribe, click here.
Action Required: Transition from Online Bill Pay with Metavante to a Different Solution
This notice applies to customers who still have the Online Bill Pay feature enabled in your NetSuite account. Support for Online Bill Pay with Metavante (FIS) was discontinued in 2016.
Important: If you are still using Online Bill Pay with Metavante (FIS) to make payments, you must transition to a different solution before Friday, March 31, 2023.
What Is Changing?
As of Friday, March 31, 2023, Oracle NetSuite will no longer allow companies to use Online Bill Pay with Metavante (FIS). After Friday, March 31, 2023, any attempts to pay bills using Online Bill Pay will fail.
Required Actions
See the following sections for the actions you should take in your NetSuite account:
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.