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Is Sales Returns Account working as well with non OneWorld Accounts? Without needs of Subsidiaries?

edited Jan 20, 2023 6:04AM in Accounting / ERP 2 comments


We are trying to install the Sales Returns Account bundle.

However, we have an old implementation of NetSuite which does NOT have subsidiaries thus when we try to install we get an ugly error message shown below.

Would anyone know of a fix?

Thank you in advance!


Bundle Name: Sales Return Accounting 

Environment: Production 

Date & Time: 01/18/2023 05:17 am 

Record Type: Sales Returns Account Mapping 

Internal ID: 

Execution Time: 0.00s 

Script Usage: 0 

Script: SRA UE Income Account List 

Type: User Event 

Function: beforeLoad 


{"type":"error.SuiteScriptError","name":"FEATURE_DISABLED","message":"The feature 'Subsidiaries' required to access this page is not enabled in this account.","stack":["createError(N/error)","<anonymous>(/SuiteBundles/Bundle 318158/com.netsuite.salesreturnaccounting/src/common/gateway/SRAGateway.js:79)","<anonymous>(/SuiteBundles/Bundle 318158/com.netsuite.salesreturnaccounting/src/MappingRecords/usecase/SRAFieldValidationUseCases.js:107)","beforeLoad(/SuiteBundles/Bundle 318158/com.netsuite.salesreturnaccounting/src/MappingRecords/main/SRA_UE_Sales_Return_Account_Fields.js:42)"],"cause":{"type":"internal error","code":"FEATURE_DISABLED","details":"The feature 'Subsidiaries' required to access this page is not enabled in this account.","userEvent":"beforeload","stackTrace":["createError(N/error)","<anonymous>(/SuiteBundles/Bundle 318158/com.netsuite.salesreturnaccounting/src/common/gateway/SRAGateway.js:79)","<anonymous>(/SuiteBundles/Bundle 318158/com.netsuite.salesreturnaccounting/src/MappingRecords/usecase/SRAFieldValidationUseCases.js:107)","beforeLoad(/SuiteBundles/Bundle 318158/com.netsuite.salesreturnaccounting/src/MappingRecords/main/SRA_UE_Sales_Return_Account_Fields.js:42)"],"notifyOff":false},"id":"","notifyOff":false,"userFacing":false} 

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