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Reminder: End of Availability of the SMS and Voice Call Options for 2FA

edited Jan 24, 2023 9:50PM in Announcements

This notice is to remind you that soon the SMS and Voice Call options will no longer be available when users set up two-factor authentication (2FA) preferences in your NetSuite account.

What is Changing?

As of March 1, 2023, the 2FA setup wizard will no longer allow users to specify the SMS or Voice Call options for delivering verification codes.

Industry experts (such as NIST, W3C, and the FIDO Alliance) no longer view SMS as a secure delivery mechanism for 2FA verification codes. SMS messages and voice calls are not the most reliable methods for receiving verification codes for many reasons:

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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