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Upcoming Change: Two-factor Authentication (2FA) for All Employees
This notice is intended for all active NetSuite customers. You are receiving this message because NetSuite is planning to update 2FA rules in the 2027.1 release. This update will require all users with the Employee entity to use 2FA in all roles they have assigned to them. The Require 2FA for All Roles feature will greatly…
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Security Notification – Chrome Extensions
Malicious Chrome Extensions have recently targeted NetSuite and other cloud services by stealing credentials. These tools promise streamlined access or account management for NetSuite via in-browser tools, but they may also steal credentials and hijack user sessions. NetSuite strongly recommends you immediately review and…
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Need Assistance with Two-Factor Authentication Issue When Logging into NetSuite Account
I am unable to log in to my NetSuite account using Oracle Mobile Authenticator, Google Authenticator, or Microsoft Authenticator for two-factor authentication. Although I receive the verification code, entering it results in an alert stating 'incorrect' or 'expired verification code.' Despite trying all possible scenarios,…
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2FA using email
Our NetSuite is currently using Authenticator app as 2FA. I need to create a robotic process to login to NetSuite and do some simple data entry. However, understand from the robotic developer that it is not possible for the robot process to login if the 2FA code is obtained from the phone app. They suggest I configure the…
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Final Notice: IP Address Rules with a Split-tunnel VPN is Not Supported
This notice applies to customers using the NetSuite IP Address Rules feature in combination with a split-tunnel VPN configuration. Oracle NetSuite does not support this combination for user access to NetSuite. What is Changing? Configuring a split-tunnel VPN server in your network infrastructure, in conjunction with…
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Action Required: IP Address Rules with a Split-tunnel VPN is Not Supported
This notice is intended for accounts that use the NetSuite IP Address Rules feature in combination with a split-tunnel VPN configuration. Oracle NetSuite does not support this combination for user access to NetSuite. What is Changing? Configuring a split-tunnel VPN server in your network infrastructure, in conjunction with…
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Reminder: End of Availability of the SMS and Voice Call Options for 2FA
This notice is to remind you that soon the SMS and Voice Call options will no longer be available when users set up two-factor authentication (2FA) preferences in your NetSuite account. What is Changing? As of March 1, 2023, the 2FA setup wizard will no longer allow users to specify the SMS or Voice Call options for…