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Reminder: Transition from Online Bill Pay with Metavante to a Different Solution

edited Feb 21, 2023 1:56PM in Announcements

This is a reminder for customers that have the Online Bill Pay feature enabled in your NetSuite account. Support for Online Bill Pay with Metavante (FIS) was discontinued in 2016.

Important: If you are still using Online Bill Pay with Metavante (FIS) to make payments, you must transition to a different solution before Friday, March 31, 2023.

What is Changing

As of Friday, March 31, 2023, Oracle NetSuite will no longer allow companies to use Online Bill Pay with Metavante (FIS). After Friday, March 31, 2023, any attempts to pay bills using Online Bill Pay with Metavante (FIS) will fail.

Required Actions

See the following sections of this notice for a reminder of the actions you should take in your NetSuite account:


@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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