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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
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Reminder: Transition from Online Bill Pay with Metavante to a Different Solution

edited Feb 21, 2023 1:56PM in Announcements

This is a reminder for customers that have the Online Bill Pay feature enabled in your NetSuite account. Support for Online Bill Pay with Metavante (FIS) was discontinued in 2016.

Important: If you are still using Online Bill Pay with Metavante (FIS) to make payments, you must transition to a different solution before Friday, March 31, 2023.

What is Changing

As of Friday, March 31, 2023, Oracle NetSuite will no longer allow companies to use Online Bill Pay with Metavante (FIS). After Friday, March 31, 2023, any attempts to pay bills using Online Bill Pay with Metavante (FIS) will fail.

Required Actions

See the following sections of this notice for a reminder of the actions you should take in your NetSuite account:

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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