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How to resolve error when accessing the Sales Order list via Opportunities > Sales Orders?

edited Mar 6, 2023 10:55PM in Ask A Guru 2 comments

I have a user who chooses the menu path pictured below. When clicking on Opportunities, Transactions, Sales Orders (click) They get the error pictured below, some issue with a Summary grouping.

But there doesn't seem to be any way to fix that error/grouping/search. It goes straight from the menu to the error. Our expectation is that there is some List View selected that is incorrect, but we've chosen the list views that would have been selected, and they all also seem to work fine.

When going to the Search (click), then we can finalize that and get the proper result, but that's like 2 more clicks every time, and an error doing it the expected way.

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