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How to pay for Child Customer Invoices in Consolidated Payments - Customer Hierarchy?

edited Jun 2, 2025 2:35PM in Ask A Guru 11 comments

Hello,

I turned on Consolidated Payments and my customer is setup as Grandparent: Parent: Child relationship.


When I select the Parent in the customer payments page, the child invoices do not show up. When the Grandparent is selected all the invoices from Parent and Child show up. My scenario would be the Parent customer would make the payment for the Child customer not the Grandparent Customer.


Is this an enhancement or what would the workaround be?


Thank you,

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