Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NSC | Reminders Portlet > Expense Reports to approve > List is empty
Reminders Portlet > Expense Reports to approve > List is empty
Actual Results:
Expected Results:
Solution:
One of the possible reasons why the list is empty is, that you checked the Expense Reports under Accounting Preference to use Workflow which you didn’t set up.
Is important to set up the approval preferences correctly and decide, which kind of the approval process would you like to use in the company.
- Would you like to use Standard Approval Routing, make sure, to check the following preference:
- Go to Setup > Company > Enable Features
- Click Employees tab
- Time & Expenses section: Approval Routing: checked
- Are you preferring to use the
Katerina Winklerova
Basic Accounting/ OTC/PTP Guru
1
