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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NSC | Saved Search > Lead Source: "That record does not exist" in Customer
While configuring the Customer Saved Search, the user encountered a discrepancy where a lead source value did not correspond to an existing campaign. Despite checking for name changes and deleted records, the user were unable to find the specific campaign.
In this case, always check for inactive records when troubleshooting the issue. Specifically, when dealing with the discrepancy between the lead source value and the corresponding campaign, it's important to review both the Marketing Campaign and Lead Source for any inactive records.
I. Marketing Campaign
- Navigate to List > Marketing > Marketing Campaigns > System Information
II. Lead Source
- Navigate to Setup > Sales > CRM Lists
🌟Q4 2025 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
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Michelle Jabanes | NetSuite Support Community Administrator