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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NSC | Fields in Custom Record Configuration is Disabled
When editing a Custom Record, there are scenarios where the fields such as Include Name Field, Show ID, and Access Type are disabled in the Custom Record configuration. A reason for this is because the Custom Record is associated with a Custom Segment.
For additional reference, kindly check the following SuiteAnswers article:
Custom Record Types Associated with a Custom Segment - ID# 51700
Have questions about Custom Segments and Custom Records? Let us know below.
@Kristoffer Viray-Oracle | Ask A Guru | Let us know what contents you like to see in the Community. You can vote here.
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