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Why is there a Workflow error when approving an Intercompany sales order

edited Jun 20, 2023 7:49PM in Ask A Guru 9 comments

Hello Guru's

For filling the fields in the Tax Reporting tab I've created a workflow. This workflow generates an error when trying to approve an Sales Order that is a Paired Intercompany Transaction: Invalid custbody_str_statistical_proc reference key 1 for custbody_str_nexuscountry.

By analyzing the different parts of my workflow, I found out that the problem is in the last step: filling the Statistical Procedure field

When I make this step inactief, I can approve the Sales Order. But then of course the 'Statistical Procedure' field isn't filled.

Is there something I can do to prevent an error on approving the Intercompany Sales Order?

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