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Please Create DKIM Selectors and DNS Records for Your Subdomains

Aug 1, 2023 12:50PM edited Aug 1, 2023 12:50PM in Announcements

NetSuite has identified some customers that may not be compliant with best practices for sending Domain Keys Identified Mail (DKIM). You may be sending email from at least one subdomain that shares the same Domain Keys selector as your domain. This is known as "relaxed DKIM alignment", which is not supported by Oracle NetSuite.

To send email from your NetSuite account, every domain and each subdomain must have a separate selector set up in NetSuite, and a separate DNS record. Before Friday September 15, 2023, you should follow the Required Actions below if you intend to keep sending email from a subdomain that shares the same selector as your domain.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator