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Ampersand in Email Fails to Send

in Ask A Guru 7 comments

Hello - One of our vendors an ampersand in their email address (c&c@company.com). When we send remittance advice to them, it fails with the error shown below. We've asked them to provide a different email address, to no avail. Is there any workaround? Thank you for your help.

----- The following addresses had permanent fatal errors ----- <c&c@company.com>

(reason: 4.3.2 Persistent Transient Failure: System not accepting network messages)

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