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Need to improve the checkout process performance

edited Apr 10, 2024 1:26PM in Ask A Guru 6 comments

Hi Team,
We are encountering slow response times , When the user clicks "Place Order" on the website, the "LiveOrder.Service.ss" API is invoked. This API utilizes the Submit method, which is part of the Order Method in Netsuite's Shopping objects and occasionally takes up to 30 seconds to respond. Despite optimizing all SCA code, the API's execution time remains inconsistent. In some instances, orders are processed in under 10 seconds. Can you please help me to reduce the checkout timing during the order placement?

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