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NSC | CSV import: Customer Payment with Account and Deposited Status

edited May 16, 2024 4:04PM in Accounting / ERP

Scenario

User wants to CSV import a customer payment and set the Account as internal ID but it didn't work. After importing, user noticed that "Undeposited Funds" is still the one selected on the transaction instead of the Account set on the import file. User wants to set the Account from the CSV file and the status should be "Deposited".

Solution

In order to fill up the Account, you need to add an additional column for Undeposited Funds and set it to F on the excel file. As per SAID 9965 - "If you import customer payment records with a value of 

Clarisa De Torres | Ask a Guru

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