Scenario
When running a Billing Operation for a specific SuiteBilling Subscription, one Charge that is not intended to be billed keeps on getting included in the Invoice. Every time the user generates the Invoice, he has to edit it and remove the Charge.
The user would like to stop the Billing Operation to include this charge in the Invoice.
Solution
So that the Charge will not be included in the Invoice whenever performing a Billing Operation, you may set the Charge stage to Non-Billable.
- Open the Subscription record affected
- Click Related Records subtab > Charges sublist
- Open the Charge record by clicking the number hyperlink
- Click Edit
- Charge Stage: Select Non- Billable
- Click Save
After doing the steps above, the expectation is the Charge will no longer be included in the Billing Operation.
I hope this helps! 😊
Let us know your insights about this in the comments!
