Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
NSC | Unexpected Charge Being Included in Billing Operation
Scenario
When running a Billing Operation for a specific SuiteBilling Subscription, one Charge that is not intended to be billed keeps on getting included in the Invoice. Every time the user generates the Invoice, he has to edit it and remove the Charge.
The user would like to stop the Billing Operation to include this charge in the Invoice.
Solution
So that the Charge will not be included in the Invoice whenever performing a Billing Operation, you may set the Charge stage to Non-Billable.
- Open the Subscription record affected
- Click Related Records subtab > Charges sublist
- Open the Charge record by clicking the number hyperlink
Jeremy Guimaras-Oracle | Ask A Guru?️
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