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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NSC | Unexpected Charge Being Included in Billing Operation
Scenario
When running a Billing Operation for a specific SuiteBilling Subscription, one Charge that is not intended to be billed keeps on getting included in the Invoice. Every time the user generates the Invoice, he has to edit it and remove the Charge.
The user would like to stop the Billing Operation to include this charge in the Invoice.
Solution
So that the Charge will not be included in the Invoice whenever performing a Billing Operation, you may set the Charge stage to Non-Billable.
- Open the Subscription record affected
- Click Related Records subtab > Charges sublist
- Open the Charge record by clicking the number hyperlink
Jeremy Guimaras-Oracle | Ask A Guru?️
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