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Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
NSC | Run Intercompany Elimination: The account XX is an inactive account. Please correct the...
SCENARIO:
User is tasked with running intercompany eliminations in their OneWorld instance. During the process, they encounter an error message stating, "The account (xx) is an inactive account. Please correct the import file and resubmit."
User wants to to identify and update the inactive accounts in their import file to ensure that only active accounts are used for eliminations.
SOLUTION
This issue arises because one or more of the accounts involved in the intercompany elimination process have been marked as inactive, preventing the completion of the elimination entries. The number in the error is usually the internal id, of the account. However, user may want to use a transaction dataset to review the transactions associated to the inactive elimination account.