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NSC | Add Company Address in Return Authorization

Scenario: User would like to add the Company Address in the Return Authorization form.

Currently, the ability to include the Company Address in Return Authorization is a system limitation logged under Enhancement 42735 Include the Company Return Address on Return Authorizations.

As a workaround, we can add a Custom Transaction Body Field on the Return Authorization to show Company's Address.

Here are the steps we may follow:

  1. Navigate to Customization > Lists, Records, & Fields > Transaction Body Fields > New
  2. Add a Label
  3. Set the Type to Text Area
  4. Make sure that Store Value = F
  5. Under Applies To subtab, mark Sale.
  6. Under Display subtab, set the Subtab to

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