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NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NSC | Unexpected error occurred when creating New Contact
Scenario:
The user attempts to create a new contact record for a customer but encounters an error when clicking on submit. Only single user is experiencing the error.
Error Message:
An unexpected error has occurred. Please click here to notify support and provide your contact information.
Solution:
The error is related to the date format. Please ensure that the correct date format is used in the user's preferences.
- Navigate to Home > Set Preferences.
- General subtab > Formatting subtab.
- Align the following field values with other users that use the same role as you.
- Date Format
- Long Date Format
- Time Format
- Date Format
- Once done click on
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
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Michelle Jabanes | NetSuite Support Community Administrator
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