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Why is the Take Ownership on an Inbound Shipment resulting in an unexpected error?
Hi I am trying to use the take ownership function on an inbound shipment. This is resulting in an "Unexpected Error" There is a single item and single PO. The item is an inventory item that is not lot numbered or serial numbered. The Incoterms of the PO are 'EXW' (Ownership transfers when the goods are sent). The error…
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NetSuite Admin Tip | Fix Expense Report “Unexpected Error” (Tax Code/Subsidiary Mismatch)
Scenario: An employee is entering an expense report in NetSuite. They navigate to Enter Expense Reports and complete the required fields. In the report, they select Tax Code = HST_13 and Subsidiary = Canada Test. When they click Add and Submit, NetSuite displays an “Unexpected Error” and the expense report is not…
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Unexpected Error: com.netledger.app.accounting.transactions.NLCustPymtEntryForm.<init>(com.netledger
We are unable to email any payment receipts. If we try to print the Payment Receipt, we get the following error: Unexpected Error: com.netledger.app.accounting.transactions.NLCustPymtEntryForm.<init>(com.netledger.core.requesthandler.NLSessionRequestHandler)
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SuiteBilling > Modify Pricing Unexpected Error
I am testing the impact of modifying a pricing change order by changing the quantity of a fixed recurring subscription item. Once I save the change order, I get an unexpected error.
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Banking QFX File Import - Unexpected Error
I have been attempting to import QFX files downloaded from our bank so that we can bank data for reconciliation. This has all been done in Sandbox for testing purposes. I created a Financial Institution Parser Plug-In file and attached it to the Format Profile for our bank's Financial Institution record. The Format Profile…
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Post Time - Failed, "Unexpected error has occurred..."
Trying to TRANSACTIONS>FINANCIAL>POST TIME This is our first time doing it, so it is a learning process. We are testing with one timesheet entry at a time. They are all being marked as FAILED. When I click on the FAILED link, I get this: When I reload the TRANSACTIONS>FINANCIAL>POST TIME screen, the timesheet entry that I…
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New to NetSuite | Unexpected Error when Creating a New Contact
An unexpected error may occur when creating a new contact if the date format in your account settings does not align with the format configured by other users in the same role. This misalignment can cause discrepancies in the way data is processed, leading to system errors during the creation of new records. Such issues…
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NSC | Unexpected error occurred when creating New Contact
Scenario: The user attempts to create a new contact record for a customer but encounters an error when clicking on submit. Only single user is experiencing the error. Error Message: An unexpected error has occurred. Please click here to notify support and provide your contact information. Solution: The error is related to…
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Issue with Editing and Saving Shipping Address on Invoice
We encountered an issue while attempting to duplicate the current invoice. Specifically, we were unable to edit or save the shipping address on the copied invoice. Error Details: An error message was displayed, preventing us from saving the invoice after making changes to the shipping address. Steps Taken: Attempted to…
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Transactions > Bank > Make Deposit > An unexpected error has occurred. Please click here to notify s
I am trying to go to the Make Deposits page and get the dreaded unexpected error. I have never seen this before. I have tried to clear my cache with no success and tested other pages. It appears to only be this page and only for me. I tried in Sandbox as well and same thing. Any thoughts?