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Issue with Editing and Saving Shipping Address on Invoice

edited Jun 2, 2025 2:44PM in Ask A Guru 3 comments

We encountered an issue while attempting to duplicate the current invoice. Specifically, we were unable to edit or save the shipping address on the copied invoice.

Error Details:

An error message was displayed, preventing us from saving the invoice after making changes to the shipping address.

Steps Taken:

  1. Attempted to make a copy of invoice.
  2. Tried to edit the shipping address on the copied invoice.
  3. Encountered an error message and could not save the invoice.

Could you please advise on the following:

  1. The root cause of the error preventing the editing and saving of the shipping address on the copied invoice.
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