Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NSC | How To Resolve Invoice Not Populating the Ship To Address?
Scenario: User is unable to populate the Ship To Address of the Invoice record and the Sales Order and Item Fulfillment Ship To Addresses are not carried over when creating Invoices.
To resolve this, we need to customize the Invoice Transaction Form.
Here are the steps we may take:
- Open the Invoice record
- Then navigate Customize > Customize Form
- Click on Screen Fields > Shipping
- Then mark Show along Ship To and Ship To Select fields
- Click Save
I hope this helps! Let us know your insights by commenting below! 😊
0