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NSC | How To Resolve Invoice Not Populating the Ship To Address?

Scenario: User is unable to populate the Ship To Address of the Invoice record and the Sales Order and Item Fulfillment Ship To Addresses are not carried over when creating Invoices.

To resolve this, we need to customize the Invoice Transaction Form.

Here are the steps we may take:

  1. Open the Invoice record
  2. Then navigate Customize > Customize Form
  3. Click on Screen Fields > Shipping
  4. Then mark Show along Ship To and Ship To Select fields
  5. Click Save

I hope this helps! Let us know your insights by commenting below! 😊


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