Why does Discount rate changed from currency in SO to percentage in invoice once we bill SO?

Question

Hi,

We create an SO where we include a discount item with a rate of $-10.99.

When we click on bill, the discount item displaying as a percentage instead.

Why the system change the rate from currency to percentage?

This leads to bill a different amount.

I added 2 screenshots below showing the sales order and the invoice generated for the same SO

Original Sales order we tried to bill

invoice (When we click on bill button)

Judith Culanding-Oracle · Accepted Answer

Hi @BM136, can you confirm if the Convert Absolute Discounts to Percentage preference is enabled on your account. You can check this by navigating to Setup > Accounting > Accounting Preferences > Order Management tab > Invoicing section.

If this is enabled on your end, this is the main reason for the behavior. You may also see SuiteAnswer article 21288 Understand Convert Absolute Discounts to Percentage Preference for further details.

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