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Why does the Child Customer can create Credit Memo for all Invoices of other child customers?

edited Nov 14, 2024 6:20PM in Ask A Guru 3 comments

Hi,

We have enabled the preference consolidated payment and now while performing the credit note against child customer invoice against other customers are also appearing.

Example: Parent customer T0006

Child Customer T0006-001,

T0006-002

T0006-003

Now while making a credit note against a specific child customer, outstanding invoices from other child customers(under same parent) are also appearing.

but in customer payment option, this is showing as per selected customer only i.e. if we have selected any child customer then the outstanding invoices are showing for the same child customer only.

Can anyone suggest if we missed any setup or is it the normal behavior of the system.

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