NSC | Voiding a Bill Payment to Prevent Check Printing

Shiela Marie Villaluz-Oracle

Scenario
A user created a check run but decided to pay one of the bills via ACH instead. NetSuite continues to expect a printed check for that bill payment. The user wants to void the transaction to stop NetSuite from prompting for check printing.

Solution

To prevent NetSuite from expecting a check to be printed, the user must void the bill payment. The process depends on whether the "Void Transactions Using Reversing Journals" preference is enabled or not.

Option 1: If Void Transactions Using Reversing Journals is Disabled

1. Navigate to Transactions > Payables > Pay Single Vendor > List.
   
2. Locate the bill payment and click Edit.
   
3. Click the Void button.
   
4. Click Save.
   
   

Option 2: If Void Transactions Using Reversing Journals is Enabled

1. Confirm the preference is enabled via:
   Setup > Accounting > Accounting Preferences > General tab
   Check the Void Transactions Using Reversing Journals option and click Save (if not already enabled).
   
2. Navigate to Transactions > Payables > Pay Single Vendor > List.
   
3. Locate the bill payment and click View.
   
4. Click the Void button.
   
5. A Voiding Journal Entry will appear.
   
   • Review the journal details.
   • Update the Posting Period and Date as needed (must be in an open period).
     
6. Click Save.
   
7. Return to the bill payment and review the Apply tab.
   
   • The system automatically links the voiding journal to the original bill.
     
     

Additional Notes

• To review checks awaiting printing, go to Financial > Print Checks and Forms > Check.
  
• If a bill is listed for printing but will now be paid by ACH, voiding the check payment as outlined will remove it from the queue.
  
• Always verify whether a period is open before attempting to void or post a journal.
  

Conclusion
Voiding a bill payment correctly ensures NetSuite no longer expects the check to be printed, especially when the payment method changes to ACH. Following the appropriate voiding procedure based on system preferences will help maintain accurate records and avoid processing delays.

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